Refund & Returns

You may return eligible items within 7 days of delivery for a refund or exchange, provided they are unworn, undamaged, and returned with original packaging, tags and certificate.

• Email care@krishnapearls.com with your order number.
• Our team will arrange a reverse pickup or share return instructions.
• Pack the item securely with all original contents.

Once your return is received and inspected, refunds are processed within 5–7 business days to your original payment method. COD orders are refunded via bank transfer.

Customised pieces, pierced earrings (for hygiene), and items marked “final sale” cannot be returned unless they arrive damaged or defective.

If you receive a damaged or incorrect item, contact us within 48 hours of delivery with photos and we will arrange a free replacement.