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Legal

Privacy Policy

Your trust matters to us. This policy explains what information we collect and how we use it to serve you better.

Last updated: 31 August 2026

Information We Collect

We collect information you provide directly — your name, email, phone number, shipping and billing addresses — when you create an account, place an order, or contact our support team.

We also automatically collect limited technical data such as device type, browser, and pages visited to improve your shopping experience.

How We Use Your Information

  • To process and deliver your orders.
  • To send order confirmations, shipping updates and support responses.
  • To personalise product recommendations.
  • To detect and prevent fraud.

Sharing Your Information

We never sell your personal data. We share only what is necessary with trusted partners — payment processors, logistics providers and analytics services — strictly to fulfil your orders.

Data Security

We use industry-standard encryption and secure infrastructure to protect your data. Payment details are handled by PCI-DSS compliant gateways and are never stored on our servers.

Your Rights

You may request access, correction or deletion of your personal data at any time by writing to us at care@krishnapearls.com.